Shipping
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Good news, as a customer of Alani Boutique LLC you’re entitled to our standard free delivery service. Standard delivery operates weekdays Mon - Fri 10am to 5pm.
All USA orders take approx 2-3 working days. To ensure you get all your goods before the weekend, please place your order by Tuesday 4pm Central time to receive by Friday at the latest. Unfortunately, we do not offer a Saturday service.
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Overnight Shipping is usually processed same day & shipped within the same day. Orders should arrive within a day or two to its destination.
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Unfortunately, we don’t deliver to all USA locations. Delivery excludes: Alaska, Guam, Hawaii, Northern Mariana Islands, Puerto Rico and the Virgin Islands.
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DELIVERY SERVICE
All our deliveries are handled by USPS & UPS.
For insurance who request insurance on their orders.
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Reliability is key, which is why we use a signed-for delivery service.
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
For both free and paid deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.
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We’d hate for you to not receive your order. Please make sure that the shipping address is correct as we’re unable to redirect orders once they’re on their way to you.
Your security is important to us, so before we can dispatch your purchase we may need you to confirm your details with your card issuer. Delays aren’t fun for anyone so we’ll do our best to make it quick.
Our delivery time starts from the moment an order is accepted. This includes a 24 period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods, when it may take up to 48 hours for shipments to be dispatched.
We’re all about good relationships and we work closely with our shipping partner to minimise the potential impact of custom delays on our international customers.
To minimise delays, we recommend using your work address as your delivery address.